Order line: 0800 195 2604

Eco Products International

Returns Policy

If you are not satisfied with your purchase Wessex Eco Commercial are happy to refund products returned within 14 days of delivery. Unwanted goods must be returned in a fully re-saleable condition and any tags and labels must be intact. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged.

How To Make a Return

Return your goods with your sales invoice and a completed Returns Form.


Please securely label and suitably package the goods in the original packaging, inclusive of all accessories, operating instructions and guarantee card. Unfortunately, goods cannot be accepted for credit if the seal has been broken or any outer packaging has been removed or damaged.

Returned goods must be received within 28 days of the date of invoice included with the goods. We advise you to obtain proof of posting for items being returned by post.

We reserve the right to charge carriage on any items collected for return.

Please send returns to us at:

Returns Department
Eco Products International.
Chalfont House
Upper Clatford
SP11 7QD